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A Design Process for a Customer Journey Map: A Case Study on Mobile Services
- Title
- A Design Process for a Customer Journey Map: A Case Study on Mobile Services
- Authors
- 한성호
- Date Issued
- 2015-02-24
- Publisher
- IARIA
- Article Type
- Conference
- Citation
- The Eighth International Conference on Advances in Computer-Human Interactions, 2015-02-24
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Related Researcher
- 한성호HAN, SUNG HO
- Dept. of Industrial & Management Eng.